Shipping Policy
Last Updated: Tuesday, 6 January 2026
Interpretation & Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Disclaimer:
- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Seven Hills Mart.
- "Goods" refers to the items offered for sale on the service.
- "Orders" means a request by you to purchase goods from us.
- "Service" refers to the website.
- "Website" refers to GrocerNxt, accessible from www.grocernxt.com
- "You" means the individual accessing the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Domestic Shipping Policy
Shipment processing times
All Orders are processed within the same day or next day. Delivery is done within 60 minutes maximum on the same day for orders that are done until 8pm. Orders after 8pm are delivered the next day between 8am to 10am.
If we are experiencing a high volume of orders, shipments may be delayed by a day. In case of delays in shipment of your order, we will contact you via email or phone.
Shipping rates & delivery estimates
Delivery is guaranteed through our own fleet of riders by charging a nominal fee.
Damages
If you received your order damaged, please contact us for a replacement. Refer our return and refund policy here.
Contact Us
If you have any questions about this Shipping Policy, you can contact us:
- By visiting this page on our website: https://www.grocernxt.com/contact
- By sending us an email: support@grocernxt.com
